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Troubleshooting DNS

Having a Problem in with your Domain Name System? look for help in the following categories. (at the moment these instructions are only available for Windows systems)

Some links on this page lead to a Microsoft TechNet resource.

Troubleshooting DNS clients
Troubleshooting DNS servers
Troubleshooting dynamic updates
Troubleshooting zone problems

Troubleshooting DNS clients

What problem are you having?

•	The DNS client received a "Name not found" error message.
•	The DNS client appears to have received a response with stale or incorrect information in it.
•	The DNS client appears to be affected by another problem not described above.

Troubleshooting DNS servers

What problem are you having?

•	The DNS server is not responding to clients.
•	The DNS server does not resolve names correctly.
•	The DNS server appears to be affected by a problem for reasons not described above.

Troubleshooting dynamic updates

What problem are you having?

•	The DNS client is not performing dynamic updates.
•	The DNS server is not performing dynamic updates.
•	I am having a different problem related to dynamic updates than those described above.

Troubleshooting zone problems

What problem are you having?

•	I am having a problem related to zone transfers.
•	I am trying to use a zone delegation but it appears to be broken.
•	I am having a different zone problem than the ones described above.

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